To our PPP customers:  We are keenly aware of the difficulty of late with receiving the correct documentation, funding, and customer service delays related to the funds for which you are approved.  Rest assured, we are working with Blueacorn to connect with each of you. We have put steps in place and are continuing to do so in order for the process to smooth and for you to receive your document and funds in a timely manner.  Thank you for your patience, and know service to you remains our number one priority.

To PPP customers: The SBA is pleased to announce the general availability of the SBA Direct Forgiveness Platform. Borrowers may utilize the platform to submit Forgiveness requests.

  • Borrower Training: The SBA will be running a series of Live Event Borrower education sessions. Watch the first session here.  The SBA anticipates weekly sessions to help drive adoption.
  • Customer Service: Our team is prepared to support Borrowers with email correspondence and questions.

SBA Telephone Support: 833-572-0502

Additional Information can be found in the documents below:

SBA PPP DF Borrower User Guide (7.28.2021)


The partnership of Capital Plus Financial and Blue Acorn has successfully served hundreds of thousands of individuals and small businesses through the funding of Paycheck Protection Program (PPP) loans.

Feedback from customers is always appreciated. Customer service remains our top priority.

However, we will not tolerate any threatening or harassing actions or communications from customers in any form.

Any communication from an applicant we deem threatening, harassing or intimidating will result in the immediate withdrawal of the loan.

Additionally, we will pursue all available criminal and civil legal avenues to defend and protect our companies and our associates. Our team includes former federal agents and prosecutors. We are working closely with federal, state, and local law enforcement to identify and prosecute those who would make threats against our companies or our associates. We will pursue these options to the fullest extent of the law.